by Michaela Betchley | Dec 12, 2022 | Uncategorized
Rebuilding trust in the wake of a scandal is always challenging, and nowhere has it been felt more than for the banks. As the chief executive of the Commonwealth Bank, Matt Comyn said recently, the trust and reputation of the industry has been eroded substantially....
by Michaela Betchley | Dec 12, 2022 | Uncategorized
In times of heightened uncertainty, we rely on our leaders to be calm, reassuring and confident. Words can only do so much. It’s the first and overall impression we create when speaking about such fearful things, such as COVID-19, bushfires, floods – as is fast...
by Michaela Betchley | Dec 12, 2022 | Uncategorized
Most people understand the importance of a strong and authentic professional image. What few people recognise are the challenges presented when there is a requirement to present that image in front of a camera. They increase tenfold! In our current climate, an...
by Michaela Betchley | Dec 12, 2022 | Uncategorized
Well, the future is, as they say, here. Walking to the offices of one of my clients a few weeks ago, for my last face-to-face coaching session before switching entirely online, I stared in astonishment at the vast brand new shiny office blocks that sat empty on one of...
by Michaela Betchley | Dec 12, 2022 | Uncategorized
Who’s feeling fatigued, ‘zoomed out’? If the amount of articles and social media posts I’ve seen on this topic is anything to go by, I’d say that the answer to this question is, most of us. We’re exhausted because of all the extra cognitive processing (which is a...
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